Start your application online or in the GoPayment App, which you can download from the Apple App Store. You’ll be asked to create a User ID and Password and then to answer simple questions about your business. The application takes ~10 minutes to fill out.

Some of the key info we’ll ask you to provide is:

• Personal information, like address and phone number
• The date your business was established
• Business banking information (you’ll also need to submit a picture of a voided cheque)
• Annual sales estimates
• If you own less than 51% of the business, you will need the personal information
  for the other owner(s) and must apply online, not in the GoPayment App

We make submitting a picture of a voided cheque easy. If you apply through the GoPayment App on your mobile phone, simply take a picture of a cheque with the word “VOID” on it. If you apply online at the gopayment.ca website, simply browse and upload an image (or fax in a copy).

To use GoPayment, simply sign in to the GoPayment App or online. The same User ID and Password work for both.

When you use GoPayment on your iPhone or iPad, you’ll be able to insert your card reader into the headphone jack and swipe the credit card. Then your customer simply signs your screen and you can email or SMS the receipt. You also have the choice to manually key enter the customer’s credit card information without using the card reader. Plus, you can add tax, tips, and items, void transactions, and view your transaction history.

When you use GoPayment online, you can also manually key enter credit card numbers to process a transaction. Plus you can view your transaction history, refund transactions, and void transactions.

Funds are typically deposited into your bank account within 2-4 business days (may vary depending on the processing time from your bank). The fees for Visa and MasterCard transactions will then be withdrawn automatically. Per transaction fees will be debited on the last day of each month.

You have full access to your funds when they are deposited into your bank account (approximately 2-4 business days after accepting payment from your customer). We will only hold money if we suspect fraudulent activity or if there are outstanding fees.

A swiped rate is a percentage fee charged on the total purchase price when a credit card authorization is obtained by physically swiping a credit card through the GoPayment card reader. The swiped rate is typically lower than the non-swiped rate because having the cardholder and credit card present reduces the risk that the transaction is fraudulent. The swiped rate for GoPayment transactions is 2.7% of the total transaction amount. Higher rates apply for international cards, commercial cards, or those credit cards that pay consumers rewards for usage. Click here to learn more about credit card rates.

A non-swiped rate is a percentage fee charged on credit card transactions that are manually keyed into your mobile phone, tablet, or online. The non-swiped rate for GoPayment transactions is 3.3% of the total transaction amount. Higher rates apply for international cards, commercial cards, or those credit cards that pay consumers rewards for usage. Click here to learn more about credit card rates.

No. You will only be charged a fee per transaction when you swipe or key enter a credit card. There are no set-up fees, monthly account fees or monthly minimums. If you decide to stop using GoPayment, or never use it after you apply, you will not have to pay any fees. You only pay a percentage of each transaction when you use the service. There are two fees that are rare amongst our merchants, but we want to make you aware of them;

• If your customer disputes their purchase (e.g. goods never arrived at their address),
  they can initiate a chargeback. If a chargeback occurs, First Data will work to defend
  your claim against the customers claim. If this were ever to occur, we must charge
  $20 to cover the expenses associated with this process.
• If First Data attempts to debit your account and there are not sufficient funds,
  there is a $25 charge.

Yes, you can take GoPayment for a Test Drive. When you download the GoPayment App from the App Store, simply click the Test Drive feature and you can process a pretend payment to see how GoPayment works. You won't be charged a thing and you don’t even need to create a User ID or Password to use the Test Drive feature.

As soon as your application is approved, you can start key entering credit cards into the GoPayment App or online. In most cases, you will find out if you are approved within 3-5 days. Once approved, your card reader is scheduled to ship the next business day. In most cases, your card reader will arrive in 3-5 days.

Once approved, your card reader is scheduled to ship the next business day. In most cases, your card reader will arrive in 3-5 days.

If you no longer want to use GoPayment, simply stop accepting cards and you will not be charged a penalty! Or, you can take a break and start accepting cards again when you are ready.

If you’d like to cancel your account, simply download a form that you can fax to First Data. Find more details and the form by clicking here.

As a GoPayment user, you can take credit card payments on your iPhone, iPad, or online, all with the same account! On your iPhone or iPad, you can:

• Swipe credit cards with your FREE card reader
• Manually key enter credit card information
• Capture an electronic signature
• Email or SMS receipt with your business information and map of your location
• Create items and select quantities, which automatically totals the cost
• Store items so you can easily use them again
• Automatically add tax
• Enter tip
• View transaction history
• Void transactions

Online from your laptop or computer you can also:

• Manually key enter credit card information
• Email receipt with your business information
• View transaction history
• Refund or void transactions

All credit card information is fully encrypted. It is NOT stored in your phone. Even if you lose your phone, there is no credit card data at risk.

Both you and your customers are protected by the same highly rated encryption and privacy protection Intuit provides to its TurboTax, Quicken, QuickBooks and Mint customers.

When you use the optional credit card reader, the data is encrypted by the reader before it reaches your phone. We then encrypt the data a second time before sending it to our secure systems for processing. This security far exceeds the security of other solutions in the market.

When you are approved to use GoPayment, we’ll send you a free card reader. The card reader plugs into the headphone jack of your iPhone or iPad and does not require a battery. Simply sign in to the GoPayment App, plug in the card reader, and swipe to process a credit card transaction. It’s that simple to use.

You can send your customers a receipt via email or SMS simply by typing in their information. The receipt will include your business contact information and you can choose to have it include a map of your location. At this time, GoPayment does not offer a printer for receipts, but you can always print the emailed receipt if you wish to have a paper copy for your records.

You cannot add additional users to a GoPayment account at this time. Please fill out a new application for any additional users who would like to use GoPayment.

In addition to using the GoPayment App on your mobile phone, you can also log-in to GoPayment online from your laptop or computer. GoPayment online lets you key enter credit card information, so you can accept credit cards on your computer too! This is great for businesses that want to take credit cards for invoices over the phone. And you get our exact same pay-as-you-go pricing.

No. Currently, GoPayment does not integrate with QuickBooks. However, if you use online banking, you can import your GoPayment banking transactions directly into QuickBooks.

No! GoPayment does not require QuickBooks, or any additional software, to use.

If you have any questions about GoPayment, you can get help in a couple places:

• Self Help: Check out our FAQs on this website, inside the application,
  and on our support site
• Email us: there is an online form to request more help on our support site

If you change devices, simply download the free GoPayment App again, enter your User ID and Password, and start accepting credit cards! Your merchant ID stays associated with your account no matter what device you use — iPhone, iPad, or computer!

Please download these images for your website or to print.

The following are common reasons why you may not be able to sign in to the GoPayment App.

1. You forgot your password.

2. Your Apple device's Region Format isn't set to Canada. To check or change this setting, complete the following on your Apple device: Go to Settings > General > International > Region Format. Ensure the Region Format is set to Canada.

3. Your application hasn't been approved or you haven't completed the application process. Your application must be approved before you can sign in to the GoPayment App. You will receive an email notifying you of your application approval. You can also check the status of your application.

GoPayment is available in both Canada and the U.S and there are different applications for each country. To ensure you go through the Canadian application process, your Apple device must be set to Canada. To check or change this setting, complete the following:

1. Go to Settings > General> International > Region Format.
2. Ensure the Region Format is set to Canada.

Note: You can also apply online at https://apply.gopayment.ca/

Apple iPad 3G/WiFi
Apple iPad2 3G/WiFi
Apple iPhone 3G
Apple iPhone 3GS
Apple iPhone 4
Apple iPhone 4S
Apple iPod Touch 3rd/4th generation

We’re working on supporting Android and we’ll update you when we do. Thank you for your patience. At this time, we do not plan to support Blackberry devices in Canada.

At Intuit, we are committed to creating innovative, customer-driven products and solutions. That's why millions of people have made Intuit their resource for key services for starting, managing, and growing a business.

Our traditional flagship products, including QuickBooks, Quicken and TurboTax software, have revolutionized and simplified the way people take charge of their small business and personal finances. With a reliable and safe array of new solutions — such as GoPayment, which allows merchants to accept credit cards from their mobile device — Intuit makes managing your business easier than ever before.

First Data partners with Intuit to provide credit card payment authorization, processing and settlement services. First Data also manages the credit review and approval process for applications. Review the First Data Merchant Agreement and Privacy Principles that you will need to accept to subscribe to GoPayment.